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At KSA Services, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services, visit our website, or communicate with us.

By using our services, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

• Personal details such as your name, address, date of birth, phone number, and email.

• Identification and qualification documents including resumes, academic certificates, and professional references.

• Migration-related information including employment history, skills, and experience necessary for skills assessment.

• Technical data such as IP addresses, browser type, and website usage information collected via cookies.

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2. How We Use Your Information

Your information is used strictly for the purpose of providing and improving our services. This may include:

• Assessing your eligibility for migration skills assessments and visa pathways.

• Communicating with you regarding your enquiries, applications, and updates.

• Preparing documentation and submissions to relevant skills assessment bodies.

• Complying with legal and regulatory obligations in Australia.

• Improving our website, services, and client experience.

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3. Disclosure of Information

We respect the confidentiality of your information and will not sell or rent it to third parties. Information may only be shared when:

• Required by law or regulation.

• Necessary for processing with skills assessment bodies, government authorities, or trusted service providers directly involved in your case.

• You provide explicit consent for us to share your information.

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4. Data Security

We take reasonable measures to safeguard your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. While we use secure systems and protocols, no method of electronic storage or transmission can be guaranteed as completely secure.

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5. Cookies and Website Data

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand website traffic, improve functionality, and tailor content to user needs. You can disable cookies through your browser settings if you prefer.

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6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or outdated information.

• Request deletion of your personal information, subject to legal and regulatory obligations.

For any privacy-related enquiries, please contact us at info@keyassessment.com.au.

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7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites, and we encourage you to review their policies separately.

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8. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in legislation, industry practices, or our internal policies. The most current version will always be available on our website.